Q....What if I buy one, but when I get it, I do not think it hits hard enough? Can I get my money back?
A...This has never happened before, but yes if you should feel that the machine does not hit hard enough we would return your money in full. We guarantee that you will be satisfied with this machine in every way.
Q....Do you ship outside of the United States?
A....Yes, however free shipping offers do not include international orders.
Q...How much does it cost to ship the spanking machine to the UK?
A...It cost approximately $200.00 to ship the spanking machine alone to the UK. To ship the spanking machine and bench to the UK it would cost approximately $400.00. We would need your zip code for an exact quote.
Q...Is it shipped discreetly?
A...Yes your machine will arrive in a plain brown box that is addressed from DD Machinery.
Q....How long will it take before I receive my machine?
A....Most orders are delivered in 2 to 3 weeks.
Q....What if I need parts?
A....Robospanker has a heavy duty industrial type design. All bearings and
drive mechanisms meets industrial standards. It is very unlikely that any
parts will ever need replaced. However we at DD Machinery have a complete stock of all parts
and will guarantee all parts for a life time.
Q....Is there an adapter available for Europe?
A....Yes, adapters are available for most countries. We provide adapters at no charge.
Q....Is it available in any other colors?
A....Yes, it is available in just about any color you can imagine. Just
send us an email, and let us know what color you would like.
Q....How hard does it hit?
A....We took a survey at a fetish club of about 100 people and asked that question. The machine has a light, medium, and hard setting. 38 of the people surveyed said that the lightest setting was hard enough for them. The majority of those surveyed said the medium setting was as hard as they wanted to experience. Only 2 of the 100 people surveyed were willing to try the machine on the hard setting.
Q...I do not want people to know I have a spanking machine in my home, will the paddle come off, and can I get the machine without the title written on the side?
A....Yes the paddle is easily removed, and the machine can be ordered without the title stamped on the side.
Q....Will I need tools to change the paddle?
A....No, you can easily remove and replace the paddle simply by removing two thumb screws.
Q....Can I have some custom features added to my machine?
A....Yes, we do a lot of custom work. Just tell us your requirements.
Q....Is there any assembly required?
A....The unit comes almost fully assembled. You will only need to install the
legs and the paddle. We are also available
by phone if you have any questions. 1-800-774-9817